Unauthorized ACA Plan Switching Sparks Controversy among Brokers and Consumers
Orlando, Florida – Some consumers in Affordable Care Act insurance plans are finding themselves unknowingly switched from one plan to another, causing potential disruptions in their ability to access medical care. This unauthorized enrollment or plan-switching issue poses a significant challenge for the ACA, with reports of rogue agents manipulating policyholder accounts in the federal marketplace to their advantage. This concerning trend was uncovered by an investigation conducted by KFF Health News. Brokers have raised …